Frequently Asked Questions

• Please arrive 15 minutes before your session, unless it is your first visit and you have forms to sign, then please arrive 30 minutes before your session.
• It is important to hydrate before, during and after your session.
• Wear comfortable clothes.
• Closed beverage containers are allowed in the Light System.
• Plastic water bottles are not allowed in the Light System. We provide spring water in a closed container.
• No food is allowed in the Light System.
• Please refrain from wearing any perfume, lotions or essential oils.
• Ear plugs, blankets and water will be available. We also offer complimentary eye masks to limit distractions. Feel free to bring your own.
• Cell phones are NOT ALLOWED in The Light System room.
• Lockers will be available to store your possessions, such as your cell phone, wallet, and purse, if desired.

• The system room is quiet and people will be relaxing, or hopefully sleeping, so we ask our arriving members to enter and get settled as quietly as possible.
• After entering the room, select any available chair and make yourself comfortable.
• When you take your place in the system, it is important to set an intention for your healing. We recommend thanking your body for being made so perfectly and thanking it for healing the condition you would like to improve. You can set your intention for what condition you would like to improve, but should recognize that your body knows what areas to prioritize .
• Close your eyes and relax.

During your session, you might feel some sensations in your body, such as tingling, coldness, warmth, heaviness– this is normal. Some people feel the energies themselves. It’s also normal to feel nothing at all. There is no wrong way to do this, as long as you’re relaxing while you are in the room.

You may see, feel or sense benefits immediately and continually for days and weeks. Or, you may not feel or sense any changes even though they ARE occurring. “Upgrading” continues even after your sessions. Each time you have a session, you body’s ability to use the energy increases.

• Since sessions detoxify our bodies, it is very important to release these toxins from the body by taking a sea salt detox bath within 24-hours of the end of your session. Recipe and instructions available here.
• If you are unable to take a full bath, you can make a foot bath with the same detox ingredients or make a paste with the ingredients and an oil, such as coconut oil, and apply this to your skin as a scrub, waiting about 5 minutes, and then rinse off.
• You could also apply magnesium oil or coconut oil to your skin following the bath.
• It is important to drink plenty of water with balanced electrolytes.
• Maintain the benefits of your session by maintaining a healthy lifestyle and wearing your bio-scalar enhanced medallions and bracelets.

You can stay longer than your reserved time slot, provided there is available space at that extra time. Please check with the staff to make sure there is space available for that extra time. Payment will be made in person at the regular hourly rate.

• Members must cancel a minimum of 24 hours before a session to avoid incurring a penalty. Members will have the option of receiving a refund or rescheduling their appointment.
• Members who book 24 hours or fewer before a session will have a 2 hour grace period to cancel the session without a penalty.
• Members are allowed a one-time Late Cancel or No Show without incurring a penalty.
• Members with 2 or more No Shows or Late Cancels will forfeit any prepaid monies.
• Members who arrive late may attend their session for the remaining appointment time only and will not be eligible for a refund.

• Appointments are available at the top of the hour.
• Members who arrive late may attend their session for the remaining appointment time, provided they arrive in time to enter the system room no later than 15 minutes after their appointment time. The reason for this is that entering the room an additional time past 15 minutes after the hour, once everyone is settled and relaxed, would unduly disturb the members an additional time.
• Members who enter the room late will not be eligible for a refund for any missed time.

There have been no reported issues with implanted, artificial medical devices in people who have spent time in The Light System.

There have been no reported issues with pregnant women who have spent time in The Light System.

• Maximum of 6 pets per session; 1 pet per person.
• Pets are $25 for the 2-hour session, while pet owners are $100 (minus any qualifying discounts). Additional pet owners are allowed for $100 as space allows.
• Pets must be clean, free of fleas/ticks and well-behaved.
• We reserve the right to end the session for unruly or aggressive pets.
• Dogs must be on a leash or in a carrier and cats must be in a carrier. Feel free to bring a clean dog bed. Pets must remain on the floor.
• Owners are responsible for cleaning up after their pets in the event of accidents. Cleaning supplies will be provided.
• All other regular Light System session rules apply.

• Maximum of 6 children per session.
• Children are $100 for the 2-hour session, while the Caregiver is FREE. Additional adults are allowed for $100 as space allows.
• The lights will be on during children’ sessions and the area will be contained within a gated enclosure.
• Children are not expected to be silent; however, they are expected to sit or lie in a chair or on the blanket on the floor. They can use tablets, read books or play with toys that cannot injure someone if thrown. Crayons and pens are not allowed in the room. Feel free to bring a small chair, mat or pillow for them.
• We reserve the right to end a child’s session for unsafe or disruptive behavior.
• Water cups must have a lid. Food is not allowed in the room.

We are pleased to offer 10% discounts to Veterans, Seniors 70 and older, and Unifyd TV members. In addition, we offer veterans 4 free hours in the the Light System, per month. Proof of discount eligibility is required in person, upon session check-in. Unifyd TV members can provide their membership receipt as proof. In addition, if a member with special needs or severe disabilities requires the attendance of a caregiver, that caregiver is included at no charge. Additional discounts available when combining a Light System Package with a Red Light Bed Package.

Business Hours:  9 am – 7 pm, Monday and Thursday; 9 am – 5 pm, Wednesday, Friday and Saturday; Closed, Sunday and Tuesday

Night Sessions:  9 pm – 7 am

Children’s Hours:  Upon Request

Pet Hours:  5 pm – 7 pm, The 1st and 3rd Monday of Every Month